"Computer" Speed

Many people at the park comment to me some version of "My computer is slow."

First, I am fairly confident that in most cases your computer is probably OK and working normally.

Second, the Wi-Fi service—the service through which we get our Internet wirelessly—is agonizingly slow. Therefore, most who complain about "slow computer" probably are really complaining about slow Internet service.

Our Internet supplier is Matrix Networks, phone number 1-888-438-9434. Allision has suggested that each resident who has slow Wi-Fi service call them and I agree. Please call them. Their office is in Portland, OR, and I have found the support people to be polite, knowledgeable, and generally people of action.

As I write this, I am sitting in the Rockport DQ where they have free Wi-Fi. I have done some tests and have found that the speed here is nearly twice as fast for uploads and from four to ten times as fast for downloads compared with speed at the park.

Clearly, there is room for improvement.

Today or tomorrow (Monday), I plan to contact Matrix and seek their help in determining the cause of the problem and doing something about it.

You can do the same. Numbers help!